
#nudge #emotions #bodylanguage #statusquo #identity #stoicism #design #framing

#nudge #emotions #bodylanguage #statusquo #identity #stoicism #design #framing
Much of what we think of as “persuasion” is really “motivation.”
The secret to “motivating people” is to find what already motivates them, and to tap into that. Because you’re not likely to change someone’s mind, and…
people aren’t going to work against their own happiness.

A great way to tap into existing motivations is to frame your argument in a way that encompasses the interests of each group. (more…)
Way back in 2012, my wife and I traveled by Amtrak train to Chicago to visit some friends. Between card games in the bar car and beautiful scenery out the window, I read a book about Negotiation.
I was interested in making more money. I wasn’t sure how to ask or even if I was in the right profession. (more…)
Stephen R. Moore sat patiently across from me while I fidgeted with my mobile phone. I didn’t know how my first podcast was going to turn out. I was trying to keep my nerves under control, play it cool, and not waste his time.
Stephen is a leadership and sales coach, helping corporate clients in the car industry get better customer satisfaction and results. His cooperative, Leadership3P, pulls in over $600,000 every year.
His time is valuable, to say the least.
We were already off to a rough start. My plan to

meet in a quiet library didn’t work out due to a national holiday (A sincere thank you to all of our nation’s military veterans for your service).
I hadn’t made a backup plan. In my scramble to find a new location, I chose what must have been the loudest coffee shop in miles. (more…)