Tag: non-verbal communication

  • “Verbal Judo” and 10 Things You’ll Learn from George J. Thompson

    People hardly ever say what they mean. Most people are driven by emotions, especially in highly-charged circumstances. Their words reflect those emotions, even if they act otherwise.

    The kid (or coworker) that grumbles throughout a task — is still doing that task (even though she’s not framing it in a positive way).

    "Verbal Judo" teaches you to redirect verbal aggression as a Professional
    “Verbal Judo” teaches you to redirect verbal aggression as a Professional

    The spouse, during an argument, who throws out the incorrect idea that (more…)

  • I can’t hear a word they say:
    Decoding Non-Verbal Communication

    Hello #PRL reader! Today we’re starting our next PRL book, Joe Navarro’s What Every BODY is Saying.

    Joe Navarro's book teaches you to decode body language.
    Joe Navarro’s book teaches you to decode body language.

    Awesome book. After understanding the concepts in What Every BODY is Saying, your eyes will be opened to these non-verbal behaviors around you, all the time. (more…)