8:45am
Saint Paul
Last week I came across this tidbit:
Workplace jargon hurts employee morale, collaboration, study finds
The short of it is that jargon——those “industry insider” words that most people don’t understand——doesn’t only confuse outsiders.
(more…)11:51am
Saint Paul
Don’t you hate unproductive meetings?
I’m at my table sipping coffee after a morning run, looking over my notes from a meeting yesterday.
A rather unproductive one.
The guest speaker couldn’t give concrete examples of his ideas. He kept trailing off… changing topics mid-sentence… and never completing a thought.
In short: he couldn’t communicate well. And without examples of his work or ideas… he wasn’t earning my trust.
It was frustrating and even the host didn’t seem to know where to take the directionless conversation.
But not all is lost!
(more…)
#brains #magic #communication #mood #nudge #focus
#marketing #news #liking #memory #communication #risk #listen #story
Mind reading, the art of knowing exactly what the other person is thinking.
It’s a dangerous sport, and one that we’re not very good at. It’s the source of many disagreements and misunderstandings. No matter, we all continue to try.
I’ve certainly tried to finish someone’s sentences and been completely wrong. Haven’t you cut in because you knew exactly what the other person was going to say? How did that work out for you? Not always very well, I would bet.
“I opened the door to see…”
“…She was in the house!?” (more…)
People hardly ever say what they mean. Most people are driven by emotions, especially in highly-charged circumstances. Their words reflect those emotions, even if they act otherwise.
The kid (or coworker) that grumbles throughout a task — is still doing that task (even though she’s not framing it in a positive way).
The spouse, during an argument, who throws out the incorrect idea that (more…)
Communication is hard.
We have to find the right words to express our idea in a way that the other person can decode and understand in their own brains.
Translating our ideas to others is hard. Their own perspectives color their understanding.
I’ve been learning this a lot lately. (more…)