Don’t Ever Change: “Reality in Advertising” by Rosser Reeves

9:12
Saint Paul

I post on WordPress for my sites (RockPaperShootLLC.com and here on PersuasionReadingList.com) and use I MailChimp to email to my list.

And on the creator side, both of these services have completely changed their interface.

There’s no better way to frustrate your customers than to change something that works just fine.

Especially if that change causes more work for those customers, like creating new MailChimp templates.

That’s true in marketing, too.

Rosser Reeves wrote about the importance of a consistent and repeated message in his book Reality in Advertising.

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